Teragonia, Inc. (“Teragonia,” “we,” “us,” “our”) is committed to maintaining robust privacy protections for your personal information that is collected through our website (http://www.teragonia.com) (“Website”) and through our subscription platform (“Platform”) (together the Website and Platform are the “Services”). This Privacy Policy is designed to help you understand how we collect, use, and safeguard the personal information you provide to us and to assist you in making informed decisions when using the Services. We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately but will not apply retroactively. 

This is an important document. Please read it carefully. 

Information We Collect 

We may collect two types of information from you when you use the Services: 

• Information that you provide to us; and  

• Information we collect automatically when you use the Services. 

In some cases, if you chose not to provide us with requested information, you may not be able to use certain functions or features of the Services. 

Information you provide to us 

We collect different types of personal information when you interact with the Services, including: 

• Contact information, such as your name and email address; 

• Account information, such as your username and password, profile details that you choose to provide, and feedback and reviews about our products and services; and 

• Other personal information that you or a person you have authorized submit to us. 

We may collect personal information from you for other purposes and when we do, we will tell you why we are collecting your personal information and how it will be used. 

Information we automatically collect when you use the Services 

We may automatically receive and record information from your computer or mobile device whenever you access or use the Services. This information may include: the device you use to access our use the Services, the platform, browser or operating system installed on your device, the webpages you visit on the Services, the files you viewed, your device’s IP address, and the website from which you navigated to the Services (together, “non-identifiable information”).  

How We Use Your Information 

We may use your personal information: 

• To provide you the Services; 

• Completing your transactions or purchases; 

• Providing customer or technical support, responding to your questions or requests, and otherwise communicating with you; 

• Improving our products and services; 

• Fulfilling obligations to and cooperating with government authorities, courts, regulators or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or in order to enable us to comply with our regulatory requirements or to respond to regulators; 

• Resolving disputes or addressing complaints; 

• Protecting our property, rights, and security, and the rights, property, and security of third parties or the public in general; 

• To alert you of new products or services, features, or enhancements (i.e. marketing); 

• As permitted by law; and 

• For any other purpose with your consent. 

We may use and disclose non-identifiable information for any lawful purpose without any obligation or accounting to you. When we do so, we will take reasonable measures to ensure that the non-identifiable data does not and cannot be used to later identify you. 

When We May Share Your Personal Information 

We may disclose your personal information to third parties as described below: 

• We may share your personal information when we have your consent. 

• We employ other companies and people to perform tasks on our behalf and we may need to share your personal information with them to provide the Services to you, to respond to your technical support questions, to provide customer support, or to otherwise assist us with the Services. Unless we tell you differently, they do not have any right to use your personal information beyond what is necessary to assist us. 

• We may disclose your personal information at the request of law enforcement or government agencies, in response to subpoenas, court orders, or other legal process, or as otherwise required by any law, rule, or regulation to which we are subject. We may also disclose your personal information to protect the rights, property, or safety of another person or to prevent fraud. We may disclose your personal information to investigate or prevent your violation of any contractual or other relationship with us or your illegal or unlawful activities. 

• In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information may be among the assets transferred. 

We take reasonable steps to ensure that any third parties that access your personal information are subject to confidentiality requirements and to obligations to process personal information in accordance with the representations in this Privacy Policy. We will not sell your personal information to third parties to use for their own benefit. 

Cookies and Internet Advertising 

We may use cookies or other tracking technologies to track how you use the Website. Our advertising partners may also transmit cookies to your web browser, application, or mobile device when you visit the Website or click on ads that appear on the Website. Clicking on a link to a third party website from the Website may also allow that third party website to also transmit cookies to you.  

We may also use “web beacons” (i.e. “web bugs” or “single–pixel” or “clear” GIFs) on the Website. Web beacons allow ad networks to provide anonymized, aggregated auditing, research, and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit, or set their own cookies just as if you had requested a web page from their website. 

You may adjust your web browser settings if you do not wish to receive cookies or web beacons but this may prevent you from taking advantage of some of the functions and features on the Website. You may also request to opt-out of an advertiser’s use of cookies by visiting the National Advertising Initiative or the Digital Advertising Alliance. You may request to opt-out of Google’s use of cookies by visiting www.google.com/ads/preferences. 

Managing Your Personal Information On the Platform 

The Platform is a business-to-business product and is governed by a separate agreement. Your personal information may be given to us by a subscriber to create an account for you on the Platform. You will need to reach out directly to the Platform subscriber to account for that personal information. 

Marketing Material 

We may periodically send you newsletters or marketing material via email. You can opt-out of our marketing materials by managing your communication preferences by following the unsubscribe instructions provided in each email. 

Consumers Outside of the United States 

The Services are hosted in the United States and is governed by United States law. If you are using the Services from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States. 

California Privacy Rights 

California Civil Code Section 1798.83 permits consumers that are California residents to request certain information regarding our disclosures of personal information to third parties for such third parties’ direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at privacy@teragonia.com 

Some web browsers may transmit “do not track” signals to websites. The Services do not currently recognize or respond to do not track signals. 

Children’s Privacy 

We do not knowingly collect personal information from children under the age of 13. If you believe that a child under the age of 13 has provided personal information to us, please contact us at privacy@teragonia.com and we will remove the personal information from our systems. 

How We Protect Your Information 

We take reasonable steps to maintain the security of the personal information we collect from you. However, no data transmission over the Internet is completely secure and accordingly, we cannot guarantee the security of any information that you transmit to us, so you do so at your own risk. 

Links To Other Websites 

The Services may contain links to other websites or applications. This Privacy Policy only applies to the Services and not to any website or application that we do not own. We are not responsible or liable for any content, advertising, products, or other materials on or available from third party websites or for any privacy or other practices of the third parties operating those websites.  We encourage you to carefully read the privacy policy of any third party website or application before you provide your personal information to those third parties. 

Contact Us 

With questions, comments, or concerns, please contact us at privacy@teragonia.com